Insurance & Billing

Transparent pricing and billing information

Accepted Insurance Plans

Aetna

BlueCross BlueShield

Cigna

United Healthcare

Humana

Medicare

Tricare

Anthem

Coverage varies by plan and service. Please contact our office to verify your specific benefits and coverage details before your appointment.

How Billing Works

Verify Coverage

We verify your insurance benefits before your first appointment to understand your coverage, copay, and deductible responsibilities.

Service Provided

You receive your personalized wellness care. Any required copay is collected at the time of service.

Claim Submitted

We submit claims to your insurance company on your behalf. The insurer processes the claim according to your plan benefits.

You Pay Remainder

You receive an Explanation of Benefits (EOB) from your insurer, then a statement from us for any remaining balance after insurance payment.

Understanding Copays

A copay is a fixed amount you pay for a covered service at the time of your visit. Your copay amount depends on your specific insurance plan and the type of service received.

Understanding Deductibles

A deductible is the amount you must pay out-of-pocket before your insurance begins covering services. Once met, your insurance typically covers a larger portion of your care costs.

Explanation of Benefits (EOB)

An EOB is a statement from your insurance company showing what services were billed, what they covered, and what you may owe. This is not a bill, but an explanation of how your claim was processed.

Self-Pay Options

We believe everyone deserves access to quality integrative wellness care. For patients without insurance coverage or those choosing to self-pay, we offer flexible options.

Payment Plans

We offer flexible payment plans for larger treatments or procedures. Our staff will work with you to create a payment schedule that fits your budget.

Good Faith Estimates

Under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining how much your medical care will cost before services are provided. We provide transparent pricing estimates for all self-pay services.

Package Pricing

Many of our services are available in package pricing options that offer better value for comprehensive care plans. Ask about bundled pricing during your consultation.

For questions about self-pay pricing or to receive a Good Faith Estimate, please contact our billing department. We're committed to transparent pricing and will never surprise you with unexpected charges.

Billing Questions

Do you accept my insurance?

We accept most major insurance plans including Aetna, BlueCross BlueShield, Cigna, United Healthcare, Humana, Medicare, and Tricare. Coverage varies by plan and service type. Please contact our office with your insurance information, and we'll verify your specific benefits before your appointment.

What if my insurance doesn't cover certain services?

Many integrative and wellness services are not covered by traditional insurance. We'll always inform you before providing non-covered services. For these services, we offer self-pay options including payment plans and package pricing. You'll receive transparent pricing information before any service is provided.

When will I receive a bill?

For insured patients, we first submit claims to your insurance company. After they process the claim and send payment, you'll receive a statement for any remaining balance. This typically takes 30-60 days. For self-pay services, payment is generally collected at the time of service, though payment plans can be arranged in advance.

What payment methods do you accept?

We accept cash, checks, credit cards (Visa, MasterCard, American Express, Discover), debit cards, and HSA/FSA cards. For patients on payment plans, we can arrange automatic monthly payments for your convenience.

What if I can't afford my portion of the bill?

We understand that healthcare costs can be challenging. Please contact our billing department as soon as possible if you're having difficulty with payment. We offer payment plans, and our staff will work with you to find a solution that allows you to continue receiving the care you need.

Have Questions About Billing?

Our billing team is here to help answer your questions and verify your insurance coverage.

Contact Our Billing Team