New Patients
Everything you need to know before your first visit
Your First Visit
Schedule
Book your appointment online through our website or call our office directly. We'll find a time that works best for your schedule.
Complete Paperwork
Arrive 15 minutes early to complete necessary forms, or fill them out online before your visit to save time.
Initial Evaluation
Your comprehensive assessment takes 60-90 minutes. We'll discuss your health history, concerns, and wellness goals in detail.
Treatment Plan
Together, we'll create a personalized care plan tailored to your unique needs and health objectives.
What to Bring
Photo ID & Insurance Card
Valid government-issued identification and current insurance information for verification and billing purposes.
Current Medication List
A complete list of all medications, supplements, and vitamins you're currently taking, including dosages.
Prior Medical Records
Recent lab results, imaging studies, or medical records from other providers related to your current concerns.
Emergency Contact Information
Name and phone number of someone we can contact on your behalf in case of emergency.
Patient Forms
📋 Forms Available at Check-In
All necessary forms are available at our office or can be completed at your first appointment. Arriving 15 minutes early ensures adequate time to complete paperwork before your scheduled consultation.
Forms to Expect:
Comprehensive questionnaire about your medical history, symptoms, and wellness goals
Authorization for evaluation and treatment procedures
Acknowledgment of our privacy practices and your rights
Understanding of payment terms and insurance procedures
Telehealth Appointments
For your convenience, we offer secure telehealth consultations for select services. Connect with Dr. Durland from the comfort of your home for follow-up appointments, wellness consultations, and treatment plan reviews.
HIPAA-Compliant Platform
Secure, encrypted video conferencing protects your privacy
Convenient Access
No travel time, no waiting room—connect from anywhere
Same Quality Care
Receive the same personalized attention and expertise
What You'll Need
Computer, tablet, or smartphone with working camera and audio
Reliable high-speed internet for smooth video quality
A confidential location where you can speak freely
💡 Pro Tip: Test your connection and ensure good lighting before your appointment. Position yourself at eye level with the camera for the best experience.
Office Policies
Cancellation Policy
We require 24-hour advance notice for appointment cancellations or rescheduling.
Late cancellations may be subject to a fee to compensate for reserved appointment time.
Late Arrivals
Please arrive 15 minutes early for your first visit to complete paperwork.
If you arrive more than 15 minutes late, we may need to reschedule your appointment to ensure quality care for all patients.
No-Show Policy
Missed appointments without prior notice impact our ability to serve other patients.
No-show appointments will be charged a fee. Multiple no-shows may result in requiring prepayment for future appointments.
We Value Your Time: These policies help us maintain a respectful schedule for all patients and ensure everyone receives the quality care and attention they deserve. If you have questions about our policies, please don't hesitate to contact our office.
Ready to Begin Your Wellness Journey?
Schedule your first appointment and take the first step toward feeling like yourself again.